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Privacy Policy

Your privacy matters to us. This Policy explains how we collect and use information when you interact with our website or place an order. By using our services, you agree to these guidelines. Our services are intended only for individuals 18 years or older, and we do not knowingly collect information from minors.

 
SECTION 1
Scope of Application & Eligibility

This Privacy Policy explains how we collect, use, and safeguard personal information when individuals interact with our website, place an order, create an account, or contact us. By accessing or using our services, you acknowledge that you have read and understood the practices described in this Policy. Our services are intended exclusively for individuals who are 18 years of age or older. We do not intentionally collect or process information from anyone under this age threshold.

 
SECTION 2
Overview of Information We Collect

We collect information necessary to operate our online store, process orders, and provide customer support. The information we collect falls into three categories:

• Data you provide to us
• Data collected automatically
• Data obtained from third-party service providers involved in processing your transactions

 
SECTION 3
Information You Provide Directly

This includes any information you submit voluntarily when interacting with our website or contacting us, such as:

• Name
• Email address
• Shipping address and billing address
• Phone number (if provided for delivery or support purposes)
• Order details
• Messages or attachments submitted through customer support channels

 
SECTION 4
Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, analytics tools, and similar technologies. This information may include:

• IP address
• Browser type and version
• Device identifier
• Operating system
• Pages viewed, access times, and referring links
• General interaction patterns on the site

This data helps maintain website functionality, security, and performance. It does not include unnecessary tracking for marketing purposes. No email-based marketing or promotional tracking is performed.

 
SECTION 5
Information from Third-Party Service Providers

To process payments and facilitate order delivery, we may receive limited data from essential partners such as:

• Payment processors (confirming payment status or fraud screening results)
• Logistics partners (fulfillment status updates)

These providers supply only the data required to complete a transaction securely. We do not obtain data for advertising, retargeting, or marketing outreach.

 
SECTION 6
Sensitive Categories of Information

We do not intentionally collect any sensitive categories of data, including but not limited to:

• Government-issued identification numbers
• Biometric data
• Health information
• Data revealing political, religious, or other protected characteristics

If such information is inadvertently provided through support communication, it will be deleted.

 
SECTION 7
Purposes for Using Your Information

We use collected information strictly for operational, administrative, and legal compliance purposes. We do not use personal information for advertising, marketing distribution, or profiling unrelated to service delivery.

 
SECTION 8
Order Processing and Fulfillment

Personal information is used to:

• Process and confirm orders
• Facilitate secure payment processing
• Prepare and ship orders through our logistics network
• Provide updates regarding order status

Fulfillment locations are dynamically assigned based on delivery destination. We do not maintain or disclose any fixed origin of shipment.

 
SECTION 9
Customer Support

When you contact us, your information is used to:

• Review and respond to inquiries
• Troubleshoot issues
• Verify relevant order details
• Provide accurate assistance

We aim to respond within the stated service timeframe.

 
SECTION 10
Website Functionality and Security

Automatically collected data is used to:

• Maintain website functionality
• Monitor system performance
• Prevent fraud or unauthorized activities
• Diagnose technical issues

 
SECTION 11
Legal and Compliance Purposes

We may use personal information to:

• Comply with applicable regulations
• Respond to lawful requests from authorities
• Handle disputes or protect our rights

No automated decision-making that produces legal or significant effects is performed on users.

 
SECTION 12
Cookies and Tracking Technologies

We use essential cookies and similar technologies that are necessary for core website operations, including:

• Maintaining session continuity
• Securing checkout processes
• Detecting and preventing fraud
• Remembering functional site preferences

We do not use cookies for:

• Email marketing
• Behavioral advertising
• Personalized promotions
• Automated marketing segmentation

Users may manage cookie settings through their browser, but disabling essential cookies may affect certain features, such as cart persistence or account access.

 
SECTION 13
Sharing and Disclosure of Information

We do not sell, rent, or trade personal information. Information is shared only with parties necessary for providing core services, and only to the extent required for those services to operate.

Service Providers

We share information with third parties that support order processing and website operations, such as:

• Payment processors
• Fraud-prevention tools
• Logistics and delivery partners
• Secure hosting providers
• Customer support platforms (if applicable)

These entities are required to handle data in accordance with contractual confidentiality and data-protection obligations.

Business Transfers

If ownership or operational control of all or part of our service changes, personal information may be transferred as part of the transaction. Any such transfer would be conducted according to applicable data-protection laws.

Legal Requirements

We may disclose information if required to do so by law or in response to valid legal processes. Such disclosures are limited to what is legally necessary.

 
SECTION 14
International Data Processing & Cross-Border Transfers

We may process personal information in multiple jurisdictions, depending on factors such as service providers, data hosting arrangements, and logistics operations. Cross-border transfers are performed only when necessary and in compliance with applicable data-protection requirements. All transfers follow safeguards designed to protect user information during transit and processing.

 
SECTION 15
Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Processing and delivering orders
• Responding to customer inquiries
• Maintaining transaction records for legal, tax, or regulatory compliance

Once information is no longer required, it is deleted or anonymized in accordance with industry standards.

 
SECTION 16
Third-Party Services & Integrations

Our website may include integrations or links to third-party services that operate independently from us. These may include:

• Payment processing platforms
• Fraud-prevention tools
• Logistics or tracking interfaces
• Embedded functional components supporting the website

These third parties maintain their own privacy practices. We do not control or assume responsibility for how they collect, use, or protect data. Users are encouraged to review the privacy policies provided by any third-party service they interact with.

 
SECTION 17
Children’s Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal information from anyone under the age of 18. If we become aware that data from a minor has been collected unintentionally, we will delete the information promptly. Users who believe that a minor may have submitted information are encouraged to contact us so the matter can be addressed appropriately.

 
SECTION 18
Policy Updates & Contact Information

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service operations. Significant modifications will be communicated through appropriate means, such as a notice on our website. Continued use of our services after a Policy update constitutes acknowledgment of the revised terms.

Contact Information

For questions about this Privacy Policy or for requests related to personal information, users may contact us through:

Email: [email protected]

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